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If the information in a rental listing is inaccurate, what must a broker do if the tenant has been charged a fee?

  1. Repay 50% of the fee

  2. Repay 75% of the fee

  3. Repay 100% of the fee

  4. Not repay any fees

The correct answer is: Repay 100% of the fee

In the context of Florida real estate law, if a rental listing contains inaccurate information and the broker has charged a tenant a fee based on that misleading information, the broker is required to repay the tenant the full amount of the fee charged. This requirement stems from the principle that brokers must act in good faith and uphold ethical standards in their dealings with clients and customers. When a misrepresentation occurs, it undermines the trust and transparency that are essential in real estate transactions. By repaying 100% of the fee, the broker acknowledges the impact of the inaccurate information on the tenant’s decision-making process and takes responsibility for the error. It reinforces the idea that brokers are accountable for providing accurate representations of properties and maintaining professional integrity. This practice helps protect consumers and maintain trust in the real estate profession.